8 (800) 232-00-23azure-msp@softline.com
Main/Softline Privacy Policy

Softline Privacy Policy

Last updated: 21.04.2020

This Privacy indicates personal data processing information obtained on https://msp.softline.com/


Controller details

Company name: Softline Trade JSC

Address: Luzhnetskaya emb., 2/4, bld. 3A, of. 304, Moscow, Russia

Email: info@softlinegroup.com

Purposes of processing

Providing the website features and functionality (legal basis - contract performance)

Providing the requested information (legal basis - contract performance)

Providing marketing information (legal basis - legitimate interest)

Improving website performance (legal basis - legitimate interest)

Defense of legal claims

Providing data to law enforcement agencies

Categories of data



Phone number


Technical details of interaction with the website (IP address), browser type, browser version, visited pages, time and date of your visit, the time spent on visited pages, unique device identifiers, browser data, operating system)

Type of cookies:

  • Necessary / Essential Cookies

Type: Session Cookies

Administered by: Us

Purpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services.

  • Cookies Policy / Notice Acceptance Cookies

Type: Persistent Cookies

Administered by: Us

Purpose: These Cookies identify if users have accepted the use of cookies on the Website.

  • Functionality Cookies

Type: Persistent Cookies

Administered by: Us

Purpose: These Cookies allow us to remember choices You make when You use the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter your preferences every time You use the Website.

Categories of recipients

Companies of the Softline group

Hosting providers

Technical services providers

Marketing services providers

Period of storage

BX_USER_ID - User ID for collecting statistics, logging actions. shelf life - 10 years

PHPSESSID - Session ID for collecting statistics, logging actions. Shelf life is one year (the period may vary depending on web browser).

showed - A sign that the popup has already been shown and does not need to be shown in the current session. Shelf life - month

Your rights

The right to access, update or to delete the personal information we have on you

The right of rectification

The right to object

The right of restriction

The right to data portability

The right to withdraw consent

The right to lodge a complaint to supervisory authority

Please note that we may ask you to verify your identity before responding to such requests.

You can exercise your rights by contacting us via the email indicated above.

Details of processing

Provision of personal data is voluntarily except for the data collected automatically for proper performance of the website. Refusal to provide personal data will make impossible to send you requested information and marketing proposals.

The sources of data are the forms of the website and your device used to access the website.

The data collected will be used to create your customer profile. Maintenance of the customer profile is significant as long as you want to be our customer.

Your data MAY be transferred to other countries which do not provide adequate security measures. Your rights will be protected by means of Standard Contractual Clauses (https://ec.europa.eu/info/law/law-topic/data-protection/international-dimension-data-protection/standard-contractual-clauses-scc_en).

We do not knowingly process data regarding anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from anyone under the age of 13 without verification of parental consent, we take steps to delete this data.

Our website may contain links to other websites that are not operated by us. If you click on a link, you will be directed to that third party's site. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.